How do Members change their email address or other personal information?

If you access Credit Score & More through your online banking, you have to do nothing! Your email address will get updated automatically when you update it in online banking. However, we always encourage you to inform us if any of your contact information needs to be updated.

There is a section on the site that features both Credit Union of Denver product offers and financial education articles. Why am I seeing this?

Based on your Credit Score & More information, you may receive Credit Union of Denver offers on products that may be of interest to you. In most cases, these offers may have lower interest rates than the products you already have. The educational articles, written by Jean Chatzky and the SavvyMoney team, are designed to provide helpful tips on how you can manage credit and debt wisely.

What if the information provided by Credit Score & More appears to be wrong or inaccurate?

The Credit Score & More, powered by Savvy Money, makes its best effort to show you the most relevant information from your credit report. If you think that some of the information is wrong or inaccurate, we encourage you to take advantage of obtaining free credit reports from, and then pursuing with each bureau individually. Each bureau has its own process for correcting inaccurate information but every user can “File a Dispute” by clicking on the “Dispute” link within the Credit Report which is housed in Credit Score &... Read More

If the financial institution doesn’t use Credit Score & More to make loan decisions, why do we offer it?

Credit Score & More can help you manage your credit so when it comes time to borrow for a big-ticket purchase—like buying a home, automobile or paying for college—you have a clear picture of your credit health and can qualify for the lowest possible interest rate. You’ll also see offers on how you can save money on your new and existing loans with Credit Union of Denver.