When I click on the mobile “deposit” I get this error, “You do not currently have access to use mobile check deposit.” Why can’t I access mobile deposit?

Yes, unfortunately there are some accounts that are restricted from mobile deposit. If you have received this error message your account has been restricted. Restricted accounts include: Accounts less than 30 days old Business Accounts TTM Accounts Accounts deemed ineligible by C·U·D If you do not fall under any of the categories listed above and you are still getting the same error or any other error, please contact us at 303.239-1150 or 800.279.3288.

How can I check the status of my mobile deposit?

The deposit will not appear in your online banking transaction history until it has been posted. To check the status of the mobile deposit, go into your mobile application, then click on mobile deposit and finally click on mobile deposit history. Here you can see if your deposit is pending, accepted, or rejected.

Are my funds available immediately?

No, funds are not available immediately. Once the deposit has been completed using the mobile application, that information is sent to the credit union electronically. The electronic deposits will be posted by Credit Union of Denver on the next business day at 9:30 am or 2:30 pm. Once the deposit has been posted to your account the funds are still subject to Credit Union of Denver’s and Regulation CC check holds. Please keep the check for 90 days.