Yes, unfortunately there are some accounts that are restricted from mobile deposit. If you have received this error message your account has been restricted. Restricted accounts include:

  • Accounts less than 30 days old
  • Business Accounts
  • TTM Accounts
  • Accounts deemed ineligible by C·U·D

If you do not fall under any of the categories listed above and you are still getting the same error or any other error, please contact us at 303.239-1150 or 800.279.3288.