We are among the top Colorado credit unions and exist to help our members with their personal financial needs. Contact us through the most convenient channel that is best for you.
By Phone
Main Switchboard 303.234.1700 | 800.279.3288
Call Center 303.239.1150 | 800.279.3288
(Business hours: M-F 8:30 am to 5:00 pm & Saturday 9:00am to 12:30pm)
Si necesita asistencia en español, favor de preguntar por un representante en español o favor de llamar a este número:
303.239.1150 oprima el numero cero, seguido por la tecla de asterisco (*).
Financial Services 303.202.5659 | 800.280.0234 (outside the Metro area)
Fax Numbers
Main 303.239.1108
Call Center 303.239.1108
Member Services – Alameda Branch 303.238.3157
Financial Services | Lending 303.239.1120
Card Services
Card Dept. during regular business hours 303.963.1340
Credit Card – Lost | Stolen | Inquiries | After Hours 800.449.7728
Debit Card – Lost | Stolen | Inquiries | After Hours 888.918.7746
Call24 (Telephone Banking) 303.231.9014 | 800.951.9014
By Mail
If you need to send deposits, loan payments or general correspondence, please use the following address:
Credit Union of Denver
PO Box 261420
Lakewood, Colorado 80226-9420
Online
General questions that do not contain sensitive information like Date of Birth, Account Numbers, Social Security Numbers, etc. to support@cudenver.com
Please keep in mind that email is not a secure form of communication and you should not include any personal information (such as: account number, date of birth, social security number)
Secure Email
Use this portal when needing to send sensitive information. You will need to register your computer one time before it will send securely.
Credit Union of Denver’s Routing Number is #307075259
Disputes for Charged-Off Accounts, Loans and Credit Bureau Reports
All disputes regarding for charged-off accounts, loans and credit bureau reporting must be submitted in writing with a signature to:
Credit Union of Denver
ATTN: Financial Services Front Desk
9305 W. Alameda Ave.
Lakewood, CO 80226
By Location
(Holiday closures are listed below)
Alameda Branch
Starting March 23, our lobbies will be temporarily closed due to COVID-19 safety precautions. We’re here to serve you at our drive-up and with in-person visits by appointment only.
9305 W. Alameda Ave.
Lakewood, CO 80226
303.234.1700
Lobby Hours
Monday – Thursday 9:00 am to 5:00 pm
Friday 9:00 am to 6:00 pm
Saturday 9:00 am to 12:30 pm
Drive Up Hours
Monday – Friday 7:00 am to 6:00 pm
Saturday 9:00 am to 1:00 pm
Call Center Hours
Monday – Friday 8:30 am to 5:00 pm
Saturday 9:00 am to 12:30 pm
Tivoli Branch | Auraria Campus
Beginning March 18, 2020 the Tivoli Branch will be temporarily closed due to Auraria Campus closing the Tivoli Student Union.
900 Auraria Parkway
Room 211
Denver, Colorado 80204
303.239.1150
Lobby Hours
Monday – Thursday 9:30 am to 5 pm
Friday 9:00 am to 4:30 pm
Federal Center Branch
Starting March 23, this branch will be temporarily closed due to COVID-19 safety precautions.
Building 67 Room 100
Lakewood, Colorado 80225
303.239.1150
Lobby Hours
Tuesday & Thursday – 8:00 am to 3:30 pm
Branch Closure Dates
Tivoli Holiday Closure Schedule:
Winter Break – December 14, 2020 (Monday) through January 1, 2021 (Friday) & Re-opening January 4, 2021 (Monday)
2020 HOLIDAYS
New Year’s Day January 01, 2020
Martin Luther King Day January 20, 2020
President’s Day February 17, 2020
Memorial Day May 25, 2020
Independence Day July 04, 2020
Labor Day September 07, 2020
Columbus Day October 12, 2020
Veteran’s Day November 11, 2020
Thanksgiving Day November 26, 2020
Christmas Eve December 24, 2020 closing early at 1:00pm
Christmas Day December 25, 2020
New Years Eve December 31, 2020 closing early at 2:00pm
New Years Day January 1, 2021
Regularly Scheduled Down Times for Online Banking 2020:
2020:
January 01/31 6:30pm – 8:00pm Month End Processing
February 02/28 6:30pm – 8:00pm Month End Processing
March 03/31 6:30pm – 8:00pm Month End Processing
April 04/30 6:30pm – 8:00pm Month End Processing
May 05/29 6:30pm – 8:00pm Month End Processing
June 06/30 6:30pm – 8:00pm Month End Processing
July 07/31 6:30pm – 8:00pm Month End Processing
August 08/31 6:30pm – 8:00pm Month End Processing
September 09/30 6:30pm – 8:00pm Month End Processing
October 10/30 6:30pm – 8:00pm Month End Processing
November 11/30 6:30pm – 8:00pm Month End Processing
December 12/31 6:30pm – 8:00pm Month End Processing