We are among the top Colorado credit unions and exist to help our members with their personal financial needs. Contact us through the most convenient channel that is best for you.
By Phone
Main Switchboard 303.234.1700 | 800.279.3288
Call Center 303.239.1150 | 800.279.3288
(Business hours: M-F 8:30 am to 5:00 pm & Saturday 9:00am to 12:30pm)
Si necesita asistencia en español, favor de preguntar por un representante en español o favor de llamar a este número:
303.239.1150 oprima el numero cero, seguido por la tecla de asterisco (*).
Financial Services 303.202.5659 | 800.280.0234 (outside the Metro area)
Fax Numbers
Main 303.239.1108
Call Center 303.239.1108
Member Services – Alameda Branch 303.238.3157
Financial Services | Lending 303.239.1120
Card Services
Card Dept. during regular business hours 303.963.1340
Credit Card – Lost | Stolen | Inquiries | After Hours 800.449.7728
Debit Card – Lost | Stolen | Inquiries | After Hours 888.918.7746
Call24 (Telephone Banking) 303.231.9014 | 800.951.9014
By Mail
If you need to send deposits, loan payments or general correspondence, please use the following address:
Credit Union of Denver
PO Box 261420
Lakewood, Colorado 80226-9420
Online
General questions that do not contain sensitive information like Date of Birth, Account Numbers, Social Security Numbers, etc. to support@cudenver.com
Secure Email
Use this portal when needing to send sensitive information. You will need to register your computer one time before it will send securely.
Credit Union of Denver’s Routing Number is #307075259
Disputes for Charged-Off Accounts, Loans and Credit Bureau Reports
All disputes regarding for charged-off accounts, loans and credit bureau reporting must be submitted in writing with a signature to:
Credit Union of Denver
ATTN: Financial Services Front Desk
9305 W. Alameda Ave.
Lakewood, CO 80226
By Location
(Holiday closures are listed below)
Alameda Branch
9305 W. Alameda Ave.
Lakewood, CO 80226
303.234.1700
Lobby Hours
Monday – Thursday 9:00 am to 5:00 pm
Friday 9:00 am to 6:00 pm
Saturday 9:00 am to 12:30 pm
Drive Up Hours
Monday – Friday 7:00 am to 6:00 pm
Saturday 9:00 am to 1:00 pm
Call Center Hours
Monday – Friday 8:30 am to 5:00 pm
Saturday 9:00 am to 12:30 pm
Tivoli Branch | Auraria Campus
900 Auraria Parkway
Room 263
Denver, Colorado 80204
303.239.1150
Lobby Hours
Monday – Thursday 9:30 am to 5 pm
Friday 9:00 am to 4:30 pm
Federal Center Branch
Building 67 Room 100
Lakewood, Colorado 80225
303.239.1150
Lobby Hours
Closed during Government Shutdown
Normal Operational Availability – Tuesday & Thursday – 8:00 am to 3:30 pm
Branch Closure Dates
2018 HOLIDAYS
New Years Eve December 31, 2018 closing early at 2:00pm
Tivoli Holiday Closure Schedule:
Winter Break – December 17 (Monday) through January 1 (Monday) & Re-opening January 2, 2019 (Wednesday)
2019 HOLIDAYS
New Years Day January 1, 2019 (Tuesday)
Martin Luther King Day January 21, 2019 (Monday)
Presidents’ Day February 18, 2019 (Monday)
Memorial Day May 27, 2019 (Monday)
Independence Day July 04, 2019 (Thursday)
Labor Day September 02, 2019 (Monday)
Columbus Day October 14, 2019 (Monday)
Veterans Day November 11, 2019 (Monday)
Thanksgiving November 28, 2018 (Thursday)
Christmas Eve December 24, 2018 closing early at 1:00pm
Christmas December 25, 2019 (Wednesday)
New Years Eve December 31, 2019 closing early at 2:00pm
Regularly Scheduled Down Times for Online Banking 2018:
December 12/31 6:30pm – 8:00pm Month End Processing
Regularly Scheduled Down Times for Online Banking 2019:
January 1/18 7:00pm – 8:30pm Purge
January 1/31 6:30pm – 8:00pm Month End Processing
February 2/28 6:30pm – 8:00pm Month End Processing
March 3/29 6:30pm – 8:00pm Month End Processing
April 4/19 7:00pm – 8:30pm Purge
April 4/30 6:30pm – 8:00pm Month End Processing
May 5/31 6:30pm – 8:00pm Month End Processing
June 6/28 6:30pm – 8:00pm Month End Processing
July 7/31 6:30pm – 8:00pm Month End Processing
August 8/30 6:30pm – 8:00pm Month End Processing
September 9/30 6:30pm – 8:00pm Month End Processing
October 10/31 6:30pm – 8:00pm Month End Processing
November 11/29 6:30pm – 8:00pm Month End Processing
December 12/31 6:30pm – 8:00pm Month End Processing