We are among the top Colorado credit unions and exist to help our members with their personal financial needs. Contact us through the most convenient channel that is best for you.

By Phone

Main Switchboard 303.234.1700 | 800.279.3288

Call Center 303.239.1150 | 800.279.3288
(Business hours: M-F 8:30 am to 5:00 pm & Saturday 9:00am to 12:30pm)

Si necesita asistencia en español, favor de preguntar por un representante en español o favor de llamar a este número:
303.239.1150 oprima el numero cero, seguido por la tecla de asterisco (*).

Financial Services 303.202.5659 | 800.280.0234 (outside the Metro area)

Fax Numbers
Main 303.239.1108
Call Center  303.239.1108
Member Services – Alameda Branch  303.238.3157
Financial Services | Lending 303.239.1120

Card Services
Card Dept. during regular business hours 303.963.1340
Credit Card – Lost | Stolen | Inquiries | After Hours 800.449.7728
Debit Card – Lost | Stolen | Inquiries | After Hours 888.918.7746

Call24 (Telephone Banking) 303.231.9014 | 800.951.9014

By Mail

If you need to send deposits, loan payments or general correspondence, please use the following address:

Credit Union of Denver
PO Box 261420
Lakewood, Colorado 80226-9420

Online

General questions that do not contain sensitive information like Date of Birth, Account Numbers, Social Security Numbers, etc. to support@cudenver.com
Please keep in mind that email is not a secure form of communication and you should not include any personal information (such as: account number, date of birth, social security number)

Secure Email

Use this portal when needing to send sensitive information. You will need to register your computer one time before it will send securely.

Credit Union of Denver’s Routing Number is #307075259


Disputes for Charged-Off Accounts, Loans and Credit Bureau Reports

All disputes regarding for charged-off accounts, loans and credit bureau reporting must be submitted in writing with a signature to:

Credit Union of Denver
ATTN: Financial Services Front Desk
9305 W. Alameda Ave.
Lakewood, CO 80226


By Location

(Holiday closures are listed below)

Alameda Branch

Due to COVID-19 safety precautions our hours have changed (see below).

9305 W. Alameda Ave.
Lakewood, CO 80226
303.234.1700

Lobby Hours
Monday – Friday 9:00 am to 5:00 pm
Saturday 9:00 am to 12:30 pm

Drive Up Hours
Monday – Friday 8:00 am to 5:30 pm
Saturday 9:00 am to 1:00 pm

Call Center Hours
Monday – Friday 8:30 am to 5:00 pm
Saturday 9:00 am to 12:30 pm

Tivoli Branch | Auraria Campus

900 Auraria Parkway
Room 211
Denver, Colorado 80204
303.239.1150

Lobby Hours
Monday – Thursday 9:30am to 5:00pm

Friday 9:00 am to 4:30 pm

Federal Center Branch

This branch is temporarily closed due to COVID-19 safety precautions.

Building 67 Room 100
Lakewood, Colorado 80225
303.239.1150

Lobby Hours

Tuesday & Thursday – 8:00 am to 3:30 pm


Branch Closure Dates

Tivoli Holiday Closure Schedule:

Thanksgiving Hours:

Monday, November 23rd – Wednesday, November 25th 8:30am – 4:00pm
Thursday, November 26th & Friday, November 27th CLOSED.

Winter Break – December 25, 2020 (Friday) through January 1, 2021 (Friday) & Re-opening January 4, 2021 (Monday)

2020 HOLIDAYS

New Year’s Day                    January 01, 2020
Martin Luther King Day    January 20, 2020
President’s Day                    February 17, 2020
Memorial Day                      May 25, 2020
Independence Day              July 04, 2020
Labor Day                             September 07, 2020
Columbus Day                     October 12, 2020
Veteran’s Day                       November 11, 2020
Thanksgiving Day                November 26, 2020
Christmas Eve                      December 24, 2020 closing early at 1:00pm
Christmas Day                     December 25, 2020
New Years Eve                     December 31, 2020 closing early at 2:00pm
New Years Day                    January 1, 2021


Regularly Scheduled Down Times for Online Banking 2020:

2020:

January                01/17             7:00pm – 8:00pm      Purge
January                01/31             6:30pm – 8:00pm      Month End Processing

February              02/28            6:30pm – 8:00pm      Month End Processing

March                    03/31            6:30pm – 8:00pm      Month End Processing

April                     04/17             7:00pm – 8:00pm      Purge
April                     04/30            6:30pm – 8:00pm      Month End Processing

May                      05/29             6:30pm – 8:00pm      Month End Processing

June                     06/30            6:30pm – 8:00pm      Month End Processing

July                       07/31             6:30pm – 8:00pm      Month End Processing

August                 08/31             6:30pm – 8:00pm      Month End Processing

September           09/30            6:30pm – 8:00pm      Month End Processing

October               10/30             6:30pm – 8:00pm      Month End Processing

November            11/30             6:30pm – 8:00pm      Month End Processing

December             12/31             6:30pm – 8:00pm      Month End Processing


Careers at C·U·D