You can name all your accounts and even change them to a new color identifier. To personalize your accounts:

Desktop:

• Navigate to the “Preferences” tab
• Click “Settings”
• Click “Accounts”
• Select the account you wish to rename and click the pencil icon
• Rename the account, select a new account color and select “Save”

Mobile:

• Navigate to the “More” tab
• Select “Preferences”
• Select “Settings”
• Select "Accounts"
• Select the account you wish to rename
• Rename the account, select a new account color and select “Save”

Utilize Card Management to monitor your Credit Union of Denver cards.
Follow these steps:

Desktop:

• Navigate to the “Cards” tab
• Click View Details on the card you wish to manage
• Toggle through the various options, which include blocking the card, managing card alerts, blocking specific card controls including location and transaction types, ordering a replacement card, adding travel notices and initiating a balance transfer

Mobile:

• Navigate to the “More” tab
• Select “Cards”
• Select “Card Management”
• Click View Details on the card you wish to manage
• Toggle through the various options, which include blocking the card, managing card alerts, blocking specific card controls including location and transaction types, ordering a replacement card, adding travel notices and initiating a balance transfer

CURewards within Card Management:

Desktop:

• Navigate to the “Cards” tab
• Hover over your Platinum or Secured Card
• Select “Manage Card”
• There you will see your total reward points earned and redeemed

Mobile App

• Navigate to the “More” tab
• Select “Cards”
• Select “Card Management”
• Select the card you wish to manage
• Below the Card image you will see your total reward points earned and redeemed

Send and receive money directly to your account to or from friends, family, and others you trust using Zelle^® with the iPhone or Android app, or on a web browser. To make a Zelle^® transaction:

Desktop:

• Navigate to the “Move Money” tab
• Click Zelle
• Confirm your phone number and/or email for the two-factor authentication
• Enroll your mobile phone number and/or email address
• Add a contact with their phone number or email address
• Start sending funds!

Mobile:

• Select the Zelle tab on the bottom of the screen
• Confirm your phone number and/or email for the two-factor authentication
• Enroll your mobile phone number and/or email address
• Add a contact with their phone number or email address
• Start sending funds!

To help you on your financial journey, you can view your VantageScore^® . VantageScore^® is a credit score model used by hundreds of financial institutions. To sign-up to view your Free VantageScore^®:

Desktop:

• Navigate to the “Financial Wellness” tab
• Click "Credit Score & More"
• Review and accept the terms and conditions

Mobile:

• Navigate to the "Accounts” Screen
• Select “Get your free credit score”
• Review and accept the terms and conditions

You may also view your credit score once you have registered with Credit Score & More on the 'Snapshot' page and the 'Accounts' page for Mobile, or on the Dashboard within Desktop inside a widget.

To personalize the alerts and notices for each account:

Desktop:

• Navigate to the “Preferences” tab
• Click “Notifications”
• Select the alerts you wish to configure
• Toggle the individual settings you wish to configure

Mobile:

• Navigate to the “More” tab
• Select “Preferences”
• Select “Notifications”
• Select the alerts you wish to configure
• Toggle the individual settings you wish to configure

Linking to other Financial Institutions provides the ability to send and receive funds to external accounts via electronic transfer (ACH). Please note, adding an external account for viewing is a different process, and can be seen in the previous section titled “Link an External Account (Viewing Only)”.

To link an external account for transfers:

• Select “Transfers” under the “Move Money” tab
• Navigate to the “More Actions” tab, and select “Add Account”
• Select “Manually Add an External Account”
• Review the Terms and Conditions and select “Agree and continue”
• Select the "Account Type" (i.e. Deposit or Checking)
• Enter in your "Account Details" and select continue
• You will then be asked to confirm your identity with a security code sent via text, email or phone call
• Enter in the code to verify your identity
• Then, two (2) deposit transactions will be sent to this account
  • It may take up to three (3) business days to appear in the transaction history
• Afterwards, you will go to "Settings" and select the "Accounts" tab to confirm the external account

To transfer to a linked external account:

Desktop:

• Navigate to the “Move Money” tab
• Click “Transfers”
• Select the “From Account”
• Select the “To Account” or add a new “To Account”
• Complete the transfer details including amount, frequency and an optional memo.
• Review and confirm the transfer!

Mobile:

• Navigate to the “Move Money” tab
• Select “Make a Transfer”
• Select the “From Account” and “To Account” or add a new Account
• Complete the transfer details including amount, frequency and an optional memo.
• Review and confirm the transfer!

Please note, adding an external account for transactions is a different process, and can be seen in the next section titled “Link an External Account (Transfers Only)”.

To add an external account for viewing:

Desktop:

• Click “Get Started” under “Add an External Account” on the home page to add an external account for viewing purposes
• Search for your non-Credit Union of Denver financial institution
• Review the terms and conditions and click “Continue”
• Your external financial institution will provide Account and Transaction Data to Credit Union of Denver securely
• Log in to your external financial institution, and complete any required two-factor authentication from your other financial institution
• Choose which accounts you'd like to connect and click “Complete”
• Once you’re a given the “Success” message, please give the platform a few minutes to upload the accounts

Mobile:

• Select “Link and View External Accounts” on the home page to add an external account for viewing purposes
• Search for your non-Credit Union of Denver financial institution
• Review the terms and conditions and click “Continue”
• Your external financial institution will provide Account and Transaction Data to Credit Union of Denver securely
• Log in to your external financial institution, and complete any required two-factor authentication from your other financial institution
• Choose which accounts you'd like to connect and click “Complete”
• Once you’re a given the “Success” message, please give the platform a few minutes to upload the accounts

To make a mobile check deposit using your iPhone or Android device through the app:

• Select “Deposit” or access the “Deposit” widget from an individual account
• Select the account you wish to deposit the check to
• Enter the amount of the check to deposit
• Take a picture of the front of the check
• Take a picture of the back of the check
• Select “Submit Deposit” and review the confirmation screen

You will be able to make loan payments right from your account of choice. To make a loan payment:

Desktop:

• Click “Move Money"
• Click "Transfers”
• Select the “From Account” and “To Account”
• Click “Payment Type” and select “Minimum Payment Due”, “Current Balance” or “Last Statement Balance”
• Select a Frequency
• Select a Payment Date
• Add a Memo (Optional)
• Review and Confirm Payment
• Additionally, you can review transfers under the Transfers tab

Mobile:

• Select “Move Money”
• Select “Make a Transfer”
• Select the “From Account” and “To Account” and ensure your loan is selected in the “To Account”
• Select “Payment Type”
• Select a Frequency
• Select a Payment Date
• Add a Memo (Optional)
• Review and Confirm Transfer