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Routing # 307075259

FAQs

Accounts

Yes. Your deposits are insured to at least $250,000 by the National Credit Union Administration (NCUA), an agency of the federal government. IRA accounts are separately insured up to $250,000 by the NCUA.

The joint owner being removed must complete a Joint Owner Removal form. To obtain this form please visit one of our main branches or you may contact us directly at 303.234.1700 | 800.279.3288.or email us at support@cudenver.com.

Once you have changed your name with Social Security, you must complete a Name Change form. You must return the form with your new government-issued ID and supporting documentation confirming the change (marriage certificate, divorce decree etc.).  To obtain this form please visit one of our main branches or you may contact us directly at 303.234.1700 | 800.279.3288.

Your personal information, address, email, and phone number can be updated through Digital Banking under Settings>Contact.

Should you need additional assistance, give us a call and after we verify you we will update your information. 303.234.1700.

C·U·D does not have minimum balance requirements on our free checking accounts. You must open a Savings Account with a minimum of $5.00 before obtaining subsequent deposit or loan products.

Here are options for making deposits:

A stop payment request may be made in person or via phone through our Call Center at 303.234.1700 | 800.279.3288. There is a fee for this service.

First time check orders must be placed with a representative by calling Credit Union of Denver at 303.234.1700 | 800.279.3288, or visiting the nearest Credit Union of Denver branch.

Reorders can be placed within Digital Banking through "Online Services - Check Services" by following the prompts. 

If you discover your checks have been lost or stolen, please contact our Call Center at 303.234.1700 | 800.279.3288.

Depending upon where you are located, it usually takes between five to ten business days to receive personal checks.

Overdraft Protection

Under Overdraft Privilege we may pay overdrafts for the following types of transactions:

  • Checks and other transactions made using your checking account number
  • ACH transactions and Automatic Bill Payments (not those initiated through C•U•D’s Bill Pay service)
  • Reoccurring debit card transactions

We do not authorize and pay overdrafts for the following types of transactions unless you ask us to by Opting-In to our Debit Card Advantage Program:

  • ATM transactions
  • Everyday debit card transactions

Under Overdraft Privilege:

  • We will charge you a $303 fee each time we pay an overdraft
  • There is no limit on the total fees we can charge you for overdrawing your account
     

If you also want us to authorize and pay overdrafts when you use your debit card for ATM and everyday debit card transactions, you must Opt-In to our Debit Card Advantage Program.

Under Debit Card Advantage:

  • If the amount of the overdraft is $5 or less, there will not be a fee assessed
  • We will charge you a $303 fee each time we pay an overdraft (if the amount of the overdraft is more than $5)
  • There is no limit on the total number of fees we can charge for overdrawing your account